Siva Royal Hotel

I must say this hotel surprised me for a hotel in Phattahlung. It was like staying in a much higher rated hotel in a big city. The rooms have 2 styles 28sq and 35sq. I stayed in the bigger room for only 100 bht more. The rooms a very well appointed with lots of space and great views of the mountains. Big bed and really comfortable also the pillows had different levels of comfort so you have choice for how you like to sleep. The bathroom is big also with 2 types of shower head l like rain shower.The hotel also has elevator and a man to help you with your bags. The carpark is also big and your car is secure off the street. There is also a very large meeting room for conferences or wedding reception. The hotel reception manger is Ms Apple she has alot of experience in bigger hotels so is aware of the customers needs. She speaks very good English and no requests are a problem. You can also add to your room hotel breakfast which is a buffet style with many options. The dining manager is Ms Tiw and she can also speaks good English and has alot of experience in larger hotels. She is also able to help with requests if you want help. The dining room has inside or outside seating the decor is very comfortable. The hotel also has a small but well equipped gym if you like to workout. There are also 2 bikes available to borrow. There is also a coffee shop onsite serving many types of drinks including wine and beers. My only criticism is the coffee beans it is Bonn Coffee which is very ordinary if they source a Thai coffee from Chang Mai would be better. But overall my stay was a great experience and I felt very welcome. The staff are also very helpful if you need advice on places to visit while in Phattahlung and surrounding areas. I would highly recommend Siva Royal Hotel and will definitely return. I think the owners of the hotel are very lucky to have Ms Apple and Ms Tiw at this hotel. They are setting a great example of customer service for the other staff. Congratulations ladies and thank you for taking care of me and my friend visiting from Germany he was also very impressed.